FAQ

Answers to the questions that come up most often.

  • How do you handle group size?

    Multi-day journeys cap at 12 travelers. Day experiences cap at 14. Private departures are available on request for any tour.

  • What is included in the price?

    Each tour page lists the included items in detail. As a baseline: lodging on the stated basis, professional bilingual guides, all internal transport during the itinerary, park fees, and welcome briefing.

  • When do I pay the balance?

    We collect a 20% deposit at booking and the balance 30 days before departure. The remaining schedule is on your booking confirmation.

  • What is your cancellation policy?

    Multi-day tours: refundable up to 30 days before departure, partial credit up to 14 days before. Day experiences: free cancellation up to 24 hours before. Exceptions to the policy are negotiated case by case with your country specialist.

  • Do you operate in low season?

    Yes. Every tour runs year-round. Each tour page lists the recommended months and we will flag conditions during the off-season at booking.

  • Are you a travel agency or a tour operator?

    Tour operator. Latin Spirit has run guided journeys across Latin America since 1992 with local teams in each country. We design and operate the trips end to end.

If your question is not here, write to hello@latinspirit.travel and we will reply within 24 hours.